Social Retrieving Terms and condition

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Please read the following prior to your use. 

 

Introduction
Welcome to the Social Retrieving website – www.socialretrieving.com. These Terms and Conditions ("Terms"), govern your access to and use of our website, its divisions, subsidiaries, and affiliate-operated sites that reference these Terms. This website is owned and operated by Social Retrieving. Throughout the site, the terms “Social Retrieving,” “us,” “we,” or “our” refer to Social Retrieving. We offer social media account recovery services to customers nationwide. Our dedicated team is available to assist any business or individual that needs help recovering a hacked, disabled, or banned social media account, through this website www.socialretrieving.com (the “Service”). By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.

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Modification of Terms
We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Changes to the Terms will be effective immediately upon their posting on the website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

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Acceptance of Terms
By using any part of our Service, you agree to be bound by these Terms. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

 

Definitions of Terms
-"Account" means collectively the personal information, Payment Information and credentials used by users to access Paid content and / or any communications System on the website;
-"Account Settings" means an individual User’s settings with regard to the Services including, without limitation, contact information, and service costs, as applicable.
-“Content” means any text, graphic, image, audio, video, software, data compilation, and any other form of information capable of being stored in a computer that appears on, or forms part of this website;
-“Payment information” means any details required for the purchase of goods from this website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes
-“Customer” or “users” means any third party that accesses the website and is not employed by Social Retrieving and acting in the course of their employment;
-“Website” means the website that you are currently using (www.socialretrieving.com) and any sub-domains of this site (e.g. blog.socialretrieving.com) unless expressly excluded by their own terms and conditions
-"Intellectual Property Rights" means, any and all right, title, and interest of every kind whatsoever, whether now known or unknown, in and to patents, trade secret rights, copyrights, trademarks, service marks, trade dress and similar rights of any type under the laws of any governmental authority, including, without limitation, all applications and registrations relating to the foregoing.
-"Prohibited Advertisers" means any company that may be reasonably classified as a "multi-level marketing company" or any company that creates, produces, or distributes adware, malware, spyware, or any other software that may reasonably be classified as a "potentially unwanted program" or "PUA."
-"Privacy Policy" means “Social Retrieving” policy regarding privacy, which also governs your use of the Services and is incorporated herein by reference. The current version is available on our website.
-"Protected Content" means all non-User Generated Content included as part of the Services, including, but not limited to, text, graphics, logos, images, as well as the compilation thereof, the look and feel of the Services, including, without limitation, the text, graphics, code, and other materials contained therein.
"Third Party Payment Processor" means any third-party payments application, including but not limited to, Apple Pay, Discover, America Express, Mastercard Visa Google Pay and PayPal that Social Retrieving uses to process and distribute User payments in connection with the Services.
-"Terms of Service" or ("Terms") means any and all terms, conditions, obligations, covenants, representations, and warranties contained herein.

 

Account Registration and Security
As part of using our Services, you may need to register for an account. You agree to provide accurate, complete, and updated account information. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Eligibility
Age and Legal Capacity: To use this website, you must be at least 16 years old. By accessing or using our services, you affirm that you are of legal age to enter into binding contracts under applicable laws. If you do not meet this age requirement, you are prohibited from using the website.
Account Security: You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities that occur under your account. You must notify Social Retrieving immediately of any unauthorized use of your account or any other security breach.
User Conduct: You warrant that all information you provide for your account is accurate and truthful. Misrepresentation may lead to your account being suspended or terminated. Social Retrieving reserves the right to disable any account at our sole discretion if you are believed to have violated any terms and conditions.
Liability for Unauthorized Use: You may be held liable for losses incurred by Social Retrieving or other users due to someone else using your account or password as a result of your failing to keep your account information secure and confidential.
Account Suspension/Termination: Social Retrieving reserves the right to suspend or terminate your account if you are found to be in breach of these Terms and Conditions, without prior notice or liability. Following termination, you must not attempt to register a new account without our permission.

Services Description
Scope of Services: Social Retrieving specializes in providing social media account recovery services across the United States. We cater to both businesses and individuals, offering support for accounts that have been hacked, disabled, or banned.
Expertise and Methods: Our team is comprised of experienced professionals who employ proven techniques tailored to the specifics of various social media platforms. We strive to adapt our strategies to the evolving nature of social media security and account management.
Service Limitations: While we are committed to achieving the best possible outcome, we must clarify that success in account recovery cannot be guaranteed. The effectiveness of our services can be influenced by factors beyond our control, including but not limited to changes in social media platform policies, the level of security breaches, and the information provided by the user.

Commitment to Clients: We promise to make every reasonable effort to recover your social media accounts. However, there are instances where recovery may not be feasible. In such cases, we will communicate transparently about the possibilities and any alternative solutions that may be available.

 

Payments and Refunds
Payment Terms: All services provided by Social Retrieving require payment in advance. The acceptance of these payments is contingent upon your agreement with our refund policy as outlined below. We accept various forms of payment, which may include but are not limited to, credit cards, debit cards, PayPal, and other digital payment methods. Each payment method is subject to validation checks and authorization by the payment system provider.

Refund Eligibility: Refunds from Social Retrieving are issued solely at our discretion and the maximum refund would be 1/3 of the total transaction amount not including transactions fees from all parties. Refund requests must meet the following conditions to be considered:
1.Non-Delivery of Service: If the services purchased are not delivered within the agreed timeframe as specified at the time of purchase. This does not apply to delays caused by user-provided information that is inaccurate or incomplete, or any other user-generated delays.
2.Service Inaccuracy: If the delivered service does not match the description provided on our website, or does not meet explicit prerequisites specified prior to purchase.
3.Service Cancellation: In cases where service cancellation is possible and requested by the user before the service execution begins. Please note, not all services may be eligible for cancellation.
4.Major Defects: If the provided service has irreparable defects or anomalies that prevent the completion of the service as advertised.

Process for Requesting a Refund: To initiate a refund request, you must contact our customer service department within 60 business days from the transaction date. The request must be made in writing, detailing the nature of the issue, how it deviates from your expectations or the service description, and any attempts made to resolve the issue with customer support. Please include any relevant documentation to support your claim. The following is the required process:

-Contact Customer Service: Reach out via our designated customer service email or through the contact form available on our website. Provide your account information, service details, and a detailed explanation of your reason for requesting a refund.
-Documentation: Submit any pertinent information that can support your claim, such as email correspondence, service descriptions, screenshots, etc.
-Review Period: Once we receive your refund request, it will undergo a review process which can take up to 30 business days. During this period, we may contact you to discuss the issue further or to request additional information.
-Outcome Notification: You will be notified of the decision regarding your refund request once the review process is complete. If approved, the refund will be processed and credited to the original method of payment within a certain number of days, depending on your card issuer's policies.
Limitations and Exceptions: Please be aware that certain service offers may explicitly state that they are non-refundable. These will be clearly marked and acknowledged at the point of purchase. Additionally, we do not provide refunds for services that have been completed satisfactorily according to the service terms agreed upon at purchase.

Prohibited Activities
In order to maintain a secure and functional online environment, the following activities are strictly prohibited on the Social Retrieving website. Engaging in any of these activities may result in legal action, termination of service, and immediate removal from our platform:
1.Illegal Activities: You may not use our website for any illegal purposes, including but not limited to fraud, theft, and infringement on the intellectual property rights or other rights of any person or entity.
2.Abusive Content: Posting or transmitting content that is illegal, threatening, abusive, libelous, defamatory, obscene, pornographic, or otherwise objectionable is prohibited. This includes materials that could foster an environment of intimidation, harassment, or unwanted attention.
3.Malicious Software: Distributing viruses, Trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs is strictly forbidden.
4.Resource Damage: Actions that would damage, disable, overburden, or impair the functionality or appearance of the website, including its servers and underlying networks, are not allowed.
5.Unauthorized Access: Attempting to gain unauthorized access to any part of the website, other users' accounts, or to any other systems or networks connected to our site through hacking, password mining, or any other means is prohibited.
6.Automated Access: Using robots, spiders, scrapers, or any other automated means to access the Social Retrieving site for any purpose without our express written permission is forbidden. This includes unauthorized scraping or data mining. For instance, using automated scripts to collect information or interact with the service, or posting content that infringes on intellectual property rights, such as using copyrighted images without permission, are considered violations of our Terms.
7.Interference with Service: Engaging in any activity that interferes with or disrupts the services or servers or networks connected to the Social Retrieving services is prohibited.

Enforcement and Consequences:
Violation of these rules can lead to legal penalties including civil and criminal prosecution. We reserve the right to investigate and prosecute violations of any of the above, including intellectual property rights infringement and security issues, to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms and Conditions.

If we determine, in our sole discretion, that you have engaged in prohibited activities, we may take various actions to protect Social Retrieving, its users, and others from fees, fines, or penalties. Actions may include but are not limited to: terminating your access to the website, blocking computers using your IP address from accessing our website, and contacting your internet service provider to request that they block your access to the website.
We also reserve the right to cancel any accounts involved in prohibited activities, remove prohibited content, and take technical and legal steps to keep users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies.

 

Intellectual Property Rights
Trademarks and Usage Rights Social Retrieving, along with all related names, logos, service names, designs, and slogans, are registered trademarks of Social Retrieving or its affiliates or licensors. Unauthorized use of these marks is prohibited and may violate trademark and other laws. You may not use these trademarks, or any variations thereof, without prior written permission from Social Retrieving. All other trademarks, logos, and service marks displayed on this website are the property of their respective owners.

Copyrighted Material This website, including all text, designs, graphics, images, and videos, is protected by copyright and is owned by Social Retrieving or its licensors, unless otherwise stated. You may access, download, and print materials from this site strictly for personal, non-commercial use only, provided that you maintain all copyright and other proprietary notices contained in the original materials. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this website without the express written approval from Social Retrieving.

License to Use Website Material Social Retrieving grants you a limited, non-exclusive, non-transferable, revocable license to use the content and materials on the website solely for your personal, non-commercial use. The structure, organization, and code of the website are valuable trade secrets and confidential information of Social Retrieving. Thus, the content and materials are not to be used for any purposes outside the terms of this license without our prior written permission.

Proper Citation of Website Material If you wish to use content or materials from our site for any purposes beyond the scope of this license, such as for educational or other non-commercial use, proper citation is required. Citations should include the URL of the material and an acknowledgment that Social Retrieving is the source. Please contact us for approval before you publish any such content.

Copyright Infringement Claims
If you believe that your copyright has been infringed upon by our website, please provide the following information to our Copyright Agent:
1.Your electronic or physical signature.
2.A description of the copyrighted work you believe has been infringed.
3.The location on our site where the alleged infringing material is located.
4.Your address, telephone number, and email address.
5.A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6.A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Third-Party Websites
Please be aware that our website, www.socialretrieving.com, may contain links to third-party websites that are not owned or controlled by Social Retrieving. These links are provided for your convenience to access further information, connect on various platforms, and facilitate transactions. However, we do not endorse, monitor, or have any control over the content of these external sites, and we are not responsible for their content, terms and conditions, privacy policies, or practices. Consequently, Social Retrieving cannot be held liable for any loss or damage you may incur as a result of using these third-party websites. We strongly advise you to exercise caution and review the terms and privacy policies of any third-party websites you visit, as their policies may differ from ours. Your use of third-party websites is at your own risk, and it is your responsibility to take all protective measures to guard against viruses or other destructive elements that may arise from accessing such sites.

Permissions and Restrictions
You are granted permission to use our services as specified under these Terms, provided that:

- You do not alter, modify, or remove any part of the service or the intellectual property notices within it.
- You refrain from using the service for any commercial purposes without obtaining prior written consent from us, which may include but is not limited to reselling service access or advertising.
- You do not deploy automated systems, such as robots, spiders, or offline readers, that send more requests to our servers in a given period than a human can reasonably produce using a conventional web browser.
- You do not collect or harvest any personally identifiable information from the service, nor use the service's content or communication tools for unauthorized solicitation."

Termination of Use or of an Account
The right to access our services does not include a perpetual right of use. We reserve the right to terminate or suspend your access to our services, including your account, under certain conditions. These include, but are not limited to, engaging in behavior that is predatory, bullying, or unlawful; violating these Terms; infringing on intellectual property or privacy rights of others; or posting content that breaches these Terms. Before termination, we typically provide a warning or temporary suspension to resolve the issues, unless the violation necessitates immediate action to prevent harm to other users or to our service.

Data Protection and Privacy
We are committed to protecting your privacy. Our Privacy Policy, accessible from our website, outlines how we handle personal and payment information in compliance with local and international data protection regulations. We encourage you to review it thoroughly.

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DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
DISCLAIMER OF WARRANTIES: WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY: IN NO EVENT SHALL SOCIAL RETRIEVING, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

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INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Social Retrieving and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. Scenarios where you must indemnify Social Retrieving include, but are not limited to:

- Misuse of the service in any unauthorized way that leads to damage or harm.
- Violation of the intellectual property rights of Social Retrieving or any third party.
- Unauthorized distribution of copyrighted material obtained from our services.
- Engagement in any activity that harms or exploits minors in any way.

SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms, but such determination shall not affect the validity and enforceability of any other remaining provisions.

MISCELLANEOUS
Electronic Communications: By using our service, you consent to receive electronic communications from Social Retrieving. These communications may involve sending emails to your email address provided during registration, or posting communications on the Social Retrieving website, and will include notices about your account (e.g., payment authorizations, password changes, and other transactional information) and are part of your relationship with Social Retrieving. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Dispute Resolution
If you have any concerns or disputes related to our services, we encourage you to contact our customer service team first. We strive to resolve disputes amicably through internal mediation processes. If we are unable to resolve the dispute internally, we may require arbitration as outlined in our dispute resolution process.

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Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States of America. Any disputes or claims relating to these Terms or the Services provided shall be exclusively subject to the jurisdiction of the state and federal courts located in Florida. By using our Services, you waive any objections to such jurisdiction and venue.

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Contact Information
For any inquiries or concerns regarding our Terms, please do not hesitate to contact us at: Email: support@socialretrieving.com
 

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